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WRONG RIDER PICKED UP

Always have the Rider scan the QR code on your Call a Ride emblem or on your phone when you pick them up to ensure it's the correct Rider. It’s important that you don’t charge a Rider for someone else's ride. If you have a Rider get in your vehicle that is not the requesting Rider, please ask the incorrect Rider to kindly exit your vehicle and request their own CAR. Let them know you are already booked for a different Rider.

NOTE: As a safety precaution, you can always keep your vehicle locked until the Rider scans the QR code that verifies they are the correct Rider.