1. Help Center
  2. DRIVERS
  3. DRIVER INFO AND RIDER ISSUES

WRONG PICKUP LOCATION

The Call a Ride app automatically pins your Rider's current location. The GPS will track the Rider's location on the map. Try messaging the Rider and calling them to get a better feel for where they are. If your GPS is not working, please turn on and off your airplane mode. That will reset the GPS. If you still have problems, rest your phone.