1. Help Center
  2. DRIVERS
  3. CANCELLATION AND NO SHOW FEES

RIDER NO-SHOWS

Drivers receive a $5 no-show fee when:

1. The Driver taps "arrive" at the pickup location.

2. The 5 minute timer counts down to 0:00.

3. You attempted to contact the Rider.

4. You cancel the ride by tapping "NO SHOW" or the Rider cancels the ride on their end.