RIDER CANCELLATION POLICY

If you no longer need a ride, feel free to cancel it. To cancel a ride, tap "Cancel Ride" button. A $5 cancellation fee plus the CAR service fee will be charged if the following applies:

If a Rider cancels the ride after 2 minutes of the Driver accepting, and the Driver has already started driving, a cancellation fee will be issued to the Rider. The cancellation fee is $5 and goes directly to the Driver to compensate your Driver for their time and gas.

PLEASE NOTE: At CAR's discretion, CAR reserves the right to reduce, deduct or withhold any amount of the cancellation fee payment if the fees are determined or believed to be a result of error, fraud or in violation of the CAR Terms and conditions.