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  3. DRIVER INFO AND RIDER ISSUES

RIDER IS NOT AT THE PICKUP LOCATION

If your Rider is not outside when you arrive, we recommend waiting a few minutes. If the Rider is still not there, give them a call. If the Rider doesn’t answer, wait a little longer until you can mark them as a no-show. This option will pop up after 5 minutes.

*REMINDER: Cancellations are not good for either party. Please make another call before you mark any no-show. Repeat business is always the goal at Call a Ride.