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RIDER MADE ME FEEL UNSAFE

Call a Ride values your personal safety. Remember, you're the boss. You have the right to refuse service. If you feel uncomfortable picking up a Rider, you can decline the ride. If you pull up to a Rider and you feel uncomfortable for safety reasons, please contact us and let us know as soon as possible. Contact Support below. Ask the Rider to cancel the ride, or you can cancel it yourself if they refuse.

*Never decline a ride based on a discriminatory reason or drop-off location.

*NOTE: If a ride is 50 miles out of town, feel free to negotiate a fee for your return.

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