1. Help Center
  2. RIDERS
  3. PROFILE AND ACCOUNT SETTINGS

PAYMENT INFO NOT ACCEPTED

If your payment method is not being accepted, your payment info may need to be updated. It's also possible your bank or card issuer has a hold on your payment method. Please contact your bank or card issuer to check for holds. If your card is current and there's no hold by the bank, attach screenshots of any in-app error messages you might see and send us a detailed message below explaining the issue.

Contact Us