1. Help Center
  2. RIDERS
  3. PROBLEM WITH MY DRIVERS VEHICLE

MY DRIVER'S VEHICLE WAS NOT THE ONE REQUESTED FROM THE APP

Before a Rider chooses a ride, the Call a Ride app provides confirmation of your Driver's vehicle make and model as well as pictures of both the interior and exterior. This info helps you choose your Driver and vehicle for your ride.

If your Driver arrived in a vehicle different than what the CAR app provided, please provide some additional info here and pictures if you have them. We will follow up immediately.

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