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  2. RIDERS
  3. PROBLEM WITH A DRIVER

MY DRIVER MADE AN UNPLANNED STOP

Call a Ride’s fares are set by the individual Driver and are calculated by time as well as other applicable charges. Your fare could be affected when a Driver makes an unplanned or non-requested stop during your ride. If you feel that your Driver made a stop during the trip that increased your fare, please let us know so we can review the ride. Please provide the ride info below.

Include the following ride info: Driver's name, pickup and drop-off addresses, date and estimated time of your ride and your email address.

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