1. Help Center
  2. RIDERS
  3. PROBLEM WITH MY DRIVERS VEHICLE

LICENSE PLATE DIDN'T MATCH THE PROFILE ON THE APP

Before a Rider chooses a ride, the Call a Ride app provides confirmation of your Driver's vehicle make, model and license plate as well as pictures of both the interior and exterior. This info helps you choose your Driver and vehicle for your ride.

If your Driver arrived in a vehicle different than what the CAR app provided or the license plate was wrong, please provide some additional info here, and pictures if you have them, and we will follow up immediately.

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