If you think the Rider rated you unfairly for a ride or the review posted was untrue, tell us the details below. Please remember that with Call a Ride, all reviews, ratings and social media posts are public. We suggest that you reply to the review and explain that your rides are not like this and you would like the opportunity to make it right on the next ride. At CAR, you are the boss, so create a friendly environment and remember you can't make everyone happy. Just do your best, and you’ll get more repeat rides booked in advance. For more tips and suggestions on replying to reviews, watch the video below.
If you still need more assistance with an untrue review, contact us below.