There will be times that you need to call your Rider. The CAR app is set up so you can call Riders with ease. Once a ride is accepted, the Driver can then contact the Rider via text or phone. Just click on the PHONE icon to call or the message icon to text.
Riders won't see your actual phone number. We use a third-party service to MASK phone numbers in the app, so Riders are unable to see your personal info (and you won't see theirs) unless you have already given your info to the Rider. Like friends, contacts or repeat customers, you can always call them directly if needed. Neither party will see the other's real phone info; however, they will be able to contact each other for a 24-hour period through the masked number.