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  2. RIDERS
  3. SIGNING UP TO RIDE, RIDE REQUESTS AND SCHEDULING

GETTING PICKED UP AS A RIDER

Updated 04/13/20

Before you request the ride, you can see the Driver's profile, vehicle, estimated price and estimated wait time. When you request a ride, you already know everything about the Driver. When your ride is accepted, you can see your Driver on the way. When you put in your destination before you requested your Driver, it automatically loaded your drop-off location into the Driver's app, so it's there when the ride starts.  If you have any special requests, or need to speak to your CAR Driver while they are on their way, you can give them a call or text through the app or send them a message ahead of time using the notes box in the choices page before you select a driver. You can also use the notes box to type a message for each ride, so the Driver knows exactly what you look like or what you are wearing that day. You will get a notification when the driver accepts the ride and is on the way. You'll also get a notification when your CAR Driver arrives, and you're ready to ride! Always be courteous of the Driver's time and be ready to go when the Driver arrives.

NOTE:  When you book a scheduled ride you will get a notification 24 hours before the ride begins. You will also get a notification 4 hours before the ride to remind you, and when the driver is on the way to pick you up.  It's just that simple. With CAR, you can always feel safe and comfortable by requesting your favorite Drivers all the time.