1. Help Center
  2. RIDERS
  3. SIGNING UP TO RIDE, RIDE REQUESTS AND SCHEDULING

GETTING PICKED UP AS A RIDER

Before you request the ride, you can see the Driver's profile, vehicle, estimated price and estimated wait time. When you request a ride, you already know everything about the Driver. When your ride is accepted, you can see your Driver on the way. When you put in your destination before you requested your Driver, it automatically loaded your drop-off location into the Driver's app, so it's there when the ride starts. For every CAR ride, you can update your destination address as many times as you need to before or during the ride. This is ideal for running errands, appointments, picking up friends or just making changes on the fly. If you have any special requests, or need to speak to your CAR Driver while they are on their way, you can give them a call through the app or send them a message. You'll get a push notification when your CAR Driver arrives, and you're ready to ride! You can also upload a selfie or type a message for each ride, so the Driver knows exactly what you look like or what you are wearing that day.

NOTE: Always be courteous of the Driver's time and be ready to go when the Driver arrives.