Once you accept a ride request, the in-app mapping will direct you to the Rider. Riders see your car icon on their CAR app and your ETA. When you get to your destination, tap the "I'm here" icon to send the Rider a push notification letting them know you are here.
You can call the Rider through the app if they are taking time coming out or if you can’t find them. Press the phone icon to call the Rider. If the Rider no longer wants or needs the ride, ask them to cancel it through their app.