CONNECTION IS POOR

Connectivity can be challenging because each cellular network has different service areas in each city. Here are some common indications of poor connectivity:

  • Can't start or end a ride
  • Unable to accept ride requests
  • App not responding
  • Text message or pop-up notifications about issues with connectivity or device reaching servers
  • Trouble requesting a ride or logging into the app

If you’re still having problems, please contact IT support below. Be sure to include your name, mobile number, email and description of your problem.

TechSupport@callaride.com