CAR's Driver applicants will undergo a criminal background check. CAR reviews the results of these checks and may turn down applicants who don't meet both CAR and applicable regulations and standards. Drivers are screened for both criminal offenses and driving incidents. CAR’s criminal background checks are provided by a third-party company. These checks include national and county-level databases and, when necessary, local courthouse record checks going back a minimum of seven years and longer in some jurisdictions. Among other things, or as otherwise required by law, you may be disqualified to drive using the CAR platform if your background check results include a:
· Violent crime
· Sexual offense
· Disqualifying felony
· Disqualifying drug-related offense
· Disqualifying theft or property damage offense
In New York City, DMV and criminal background checks are conducted by the Taxi and Limousine Commission (TLC) according to their licensing standards. Not by CAR.
CAR reserves the right to disqualify a Driver at any time, in compliance with applicable law, should their background check reveal any disqualifying offense or for any other safety-related reason.
If your background check is flagged, you'll get a copy via email and instructions on how to dispute the results. Keep in mind background checks may take several weeks to process.
CAR requires a background check annually but encourages our Drivers to do this every 6 months to show riders that they hold themselves to a higher standard.